+44 191 567 5898
Aphrodite1994 Main Store (Change)
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Delivery & Shipping

Aphrodite aims to provide you the customer with the best delivery services available. We use Royal Mail, DPD or Fedex services for our online orders, UK and abroad.  The majority of orders placed weekdays before 3pm will be despatched the same day, please be aware we cannot guarantee a next day service during busy periods. A signature is required upon delivery and collection with all the services we use, including International.  All deliveries are insured and trackable.  Free delivery options only apply to full price orders unless expressed otherwise. Receipt of a signature at the delivery address will be proof that the order has been delivered to you, if a request is made to the courier by the customer for the goods to be left in a safe place or with a neighbour Aphrodite will then hold no liability for loss. Where possible we will combine postage if separate orders are placed and refund postage if applicable.

United Kingdom
UK Delivery Options

Express Delivery

  • Next Day Delivery
  • Order By 3pm Mon - Thurs
  • Delivery Arrives Mon - Fri
  • Shipped Via DPD

Free On Full Price Items Over £150

or

£5.00

Standard Delivery

  • 2-3 Working Days
  • Order by 3pm Mon - Thurs
  • Delivery Arrives Mon - Fri
  • Shipped via Royal Mail
£2.50 - Only Applicable To Orders Under £50

Saturday Delivery

  • Order by 3pm Friday
  • Shipped Via DPD
£8.00

Sunday Delivery

  • Order by 3pm Friday
  • Shipped Via DPD
£12.00

 Collect In Store - Sunderland Location

  • 2 Day Turnaround
  • We Will Email Once It's Ready To Be Picked Up
  • Collect From Our Store at 8 Vine Place, Sunderland
  • Need to Bring I.D
Free

Read more about UK Delivery options by clicking here

 

 

International Delivery Options

For all European and International orders we use Royal Mail's Priority Airmail, DPD or FedEx services. A quote can be obtained at checkout time as the cost varies country by country. We reserve the right to use whichever service and packing method is the most cost effective for any International shipping. The express services are the fastest available but are not guaranteed for any specific date. Deliveries to Europe take approximately 3-5 working days and countries outside of the EU normally take 7-10 working days.  These times are an estimate and whilst we rarely experience delays, we have to allow a full 25 working days for all international deliveries.  We do not deliver to forwarding companies/addresses or P.O Boxes (unless within the UAE.)

Australia

Australia

Standard Delivery

  • Royal Mail
  • £17.50
  • 7-10 Days Estimate

Express Delivery

  • DPD or Fedex
  • £18.95
  • 3-5 Days Estimate
Belgium Belgium

Standard Delivery

  • DPD
  • £12.00

Express Delivery

  • DPD
  • £12.00
  • 3-5 Days Estimate
Canada Canada

Standard Delivery

  • Royal Mail
  • £17.50
  • 7-10 Days Estimate

Express Delivery

  • DPD or FEDEX
  • £25.00
  • 3-5 Days Estimate
China

China

Standard Delivery

  • Royal Mail
  • £17.50
  • 7-10 Days Estimate

Express Delivery

  • DPD or FEDEX
  • £22.00
  • 3-5 Days Estimate
Denmark

Denmark

Standard Delivery

  • DPD
  • £10.00

Express Delivery

  • DPD
  • £10.00
  • 3-5 Days Estimate
France France

Standard Delivery

  • DPD
  • £10.00

Express Delivery

  • DPD
  • £10.00
  • 3-5 Days Estimate
Germany Germany

Standard Delivery

  • DPD
  • £8.00

Express Delivery

  • DPD
  • £8.00
  • 3-5 Days Estimate
Hong Kong Hong Kong

Standard Delivery

  • Royal Mail
  • £17.50
  • 7-10 Days Estimate

Express Delivery

  • DPD or FEDEX
  • £18.95
  • 3-5 Days Estimate
Indonesia Indonesia

Standard Delivery

  • Royal Mail
  • £17.50
  • 7-10 Days Estimate

Express Delivery

  • DPD or FEDEX
  • £25.00
  • 3-5 Days Estimate
Ireland Ireland

Standard Delivery

  • DPD 2 Day Service
  • £9.00

Express Delivery

  • DPD 2 Day Serv ice
  • £9.00
Italy Italy

Standard Delivery

  • DPD
  • £12.00

Express Delivery

  • DPD
  • £12.00
  • 3-5 Days Estimate
Japan Japan

Standard Delivery

  • Royal Mail
  • £17.50
  • 7-10 Days Estimate

Express Delivery

  • DPD or FEDEX
  • £25.00
  • 3-5 Days Estimate
Malaysia Malaysia

Standard Delivery

  • Royal Mail
  • £17.50
  • 7-10 Days Estimate

Express Delivery

  • DPD or FEDEX
  • £25.00
  • 3-5 Days Estimate
Netherlands Netherlands

Standard Delivery

  • DPD
  • £7.00

Express Delivery

  • DPD
  • £7.00
  • 3-5 Days Estimate
Portugal Portugal

Standard Delivery

  • Royal Mail
  • £12.00
  • 7-10 Days Estimate

Express Delivery

  • DPD
  • £16.00
  • 3-5 Days Estimate
Romania Romania

Standard Delivery

  • Royal Mail
  • £12.00
  • 7-10 Days Estimate

Express Delivery

  • DPD
  • £16.00
  • 3-5 Days Estimate
Russia Russia

Standard Delivery

  • Royal Mail
  • £17.50
  • 7-10 Days Estimate

Express Delivery

  • Not Available
South Korea South Korea

Standard Delivery

  • Royal Mail
  • £17.50
  • 7-10 Days Estimate

Express Delivery

  • DPD or FEDEX
  • £25.00
  • 3-5 Days Estimate
Spain Spain

Standard Delivery

  • DPD
  • £12.00

Express Delivery

  • DPD
  • £12.00
  • 3-5 Days Estimate
Sweden Sweden

Standard Delivery

  • Royal Mail
  • £12.00
  • 7-10 Days Estimate

Express Delivery

  • DPD
  • £16.00
  • 3-5 Days Estimate
Thailand Thailand

Standard Delivery

  • Royal Mail
  • £17.50
  • 7-10 Days Estimate

Express Delivery

  • DPD or FEDEX
  • £16.00
  • 3-5 Days Estimate
USA USA

Standard Delivery

  • Royal Mail
  • £17.50
  • 7-10 Days Estimate
 

Express Delivery

  • FedEx
  • £10.00
  • 3-5 Days Estimate
   Other Countries

 Quotes for other countries can be obtained at the checkout

Additional Information For International Customers

For all European and International orders we use Royal Mail's Priority Airmail, DPD or FedEx services. A quote can be obtained at checkout time as the cost varies country by country. We reserve the right to use whichever service and packing method is the most cost effective for any International shipping. The express services are the fastest available but are not guaranteed for any specific date. Deliveries to Europe take approximately 3-5 working days and countries outside of the EU normally take 7-10 working days.  These times are an estimate and whilst we rarely experience delays, we have to allow a full 25 working days for all international deliveries.  We do not deliver to forwarding companies/addresses or P.O Boxes (unless within the UAE.)

Please note: The above prices are shown as a guide, we may require extra postage before your order can be dispatched. If so, the cost will be worked out by ourselves and you will be contacted via email. 

 We offer Tax Free shopping for non-EU customers and this is automatically deducted at checkout time

Please note that some orders may be held back to undergo additional security checks and if your order is above 2kg we may charge actual shipping cost but will contact you first.  You may also be asked to produce additional information to confirm your address or identity. Aphrodite reserves the right to cancel an order at any time. For International orders any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges, and cannot tell you what the cost would be, as customs policies and import duties vary widely from country to country. 

Please note - we cannot undervalue orders, or mark them as a gift. DPD have the right to leave the parcel with a neighbour if the recipient is absent.

 

Track Your Order

Once your order has been dispatched, you can log into your account on the Aphrodite Clothing website and check your order tracking number. This can be found by clicking 'My Orders' and clicking the selected order.

The relevant tracking number will be at the bottom of the order page in red text and tracked throughout its journey to you.

12 digit tracking number for Royal Mail and can be entered into http://www.royalmail.com/

15 digit tracking number for DPD and can be entered into http://www.dpd.co.uk/ 

12 digit tracking number for FedEx and can be entered into http://www.fedex.com/gb

 If you have any further enquiries please do not hesitate to contact us on 0191 5675898 or enquiries@aphrodite1994.co.uk

 

Additional Information Regarding UK Delivery Methods

UK Express Delivery - £5.00

Express Delivery is available on all orders, by choosing Express delivery your order should be delivered the next working day, providing the order has been placed before 3pm. (Saturday/Sunday and Bank Holidays are classed as non-working days.). Please note that DPD have the right to leave the parcel with a neighbour if the recipient is absent.

UK 1st Class Tracked - £2.50

We offer a first class tracked service on orders that total less than £50.00.  Selecting this option means the delivery should take place within 2-3 working days, if you require your delivery sooner the Express Delivery option must be chosen.  The tracked service can take a maximum of 18 days.

UK Saturday Delivery - £8.00

Saturday Delivery is available on all orders at an extra charge, please note Saturday Deliveries must be submitted by 3pm on the Friday prior, any orders placed with Saturday Delivery after 3pm will not be delivered that coming Saturday. Please note that DPD have the right to leave the parcel with a neighbour if the recipient is absent.

UK Sunday Delivery - £12.00

Sunday Delivery is available on all orders at an extra charge, please note Sunday Deliveries must be submitted by 3pm on the Friday prior, any orders placed with Sunday Delivery after 3pm will not be delivered that coming Sunday. Please note that DPD have the right to leave the parcel with a neighbour if the recipient is absent.

UK Collect In Store - Free

We offer the ability to order online and collect your item(s) in-store for FREE

It’s easy, when you place your order online select the Collect In Store option at checkout. Your order will be available for collection the next working day from the First Floor Counter at Aphrodite8 Vine Place, Sunderland, SR1 3NE. We will also send an email confirming when the order is ready to be collected.

When collecting it please bring your order number, you will find this on your confirmation email, and one piece of ID from the following list: bank card, driving license, prove it age card, cheque guarantee card or passport.

Should you return any item(s) to store they will forwarded on to the online team for refund. No refunds can be made in store.